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General Policies

Order Comments & Updates

If you leave a comment on your order it is your responsibility to make sure that whatever you requested or ask for is addressed. We do our best to review and respond to order comments however, during times of high volume we may not be able to accommodate all questions, comments or requests.

If you need to update your order please contact Customer Service Department immediately! Depending on where your order is in the process we may or may not be able to update your order.


Backorders

If an item you purchased is currently out of stock or on backorder for any reason, you will receive an email notification. You will have the option to reserve the item on backorder and your payment method will be charged or you may choose another product or cancel your order.


Warranty

Most items come with a 1 year warranty against defects from the manufacturer. We do not offer any additional warranties for any items. If you have any questions about warranties or defects please contact Customer Service Department.





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