We have two feet. That's it! That is all we were given. And as blue collar workers, we clearly know the safety and comfort of our feet depend on the gear we utilize. We must have 100% faith in the products we use every day. That's why you will only get the top-of-the-line products at WorkBootsUSA.com. Each product on our site has been chosen for its reliability and durability. With years of hard work under our heels we know what is most important, which is why we will make sure we are able to bring you the highest quality merchandise at the lowest prices you will find.
We know our product and we stand behind our name. We have to...our feet depend on it!
You can check out our Work Boots USA Holiday Schedule
Please feel free to e-mail us at firstname.lastname@example.org with any further questions or comments you might have.
Here are some returns documents for quick returns and exchanges and you can find our additional return information here: Return Policy.
Our returns address is:
When using the Work Boots USA filters to sort and locate products, these filters will include all boots that have any of the features selected. Please note that if you select multiple features, not all boots will contain ALL the options selected
We do not accept back any bulk orders of 5 items or more, please contact customer service prior to your return for assistance regarding your order.
All orders shipped to California will be charged sales tax of 7.25%.
YOU WILL SEE YOUR TOTAL SHIPPING CHARGES BEFORE YOU MAKE A FINAL CONFIRMATION OF YOUR ORDER.
ALL SHIPPING CHARGES ARE COMPUTED BASED ON YOUR ZIP CODE AND THE WEIGHT OF THE ITEM(S).
Pricing, specifications, availability and terms of offers may change without notice. Taxes, fees and shipping and handling charges extra, and vary. Items offered at below retail prices may or may not be backordered depending on future availability. WorkBootsUSA.com cannot be held responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.Shipping policy
For all expedited shipping orders, they must be placed prior to 5AM Pacific Time to have them ship the same business day. Expedited shipping is unavailable when shipping to a PO Box, as only USPS is allowed to deliver to these locations. Buyers are responsible for all shipping costs. We primarily use UPS Ground Residential service, 3 Day UPS, 2 Day UPS, or UPS Overnight Shipping. Ordered items will usually ship within 1-2 business days. For orders shipping outside the contiguous US (AK, HI, PR, VI or military addresses overseas) have a $14.95 USPS shipping charge. In some circumstances, shipment could be delayed for reasons beyond our control. If you have not received your order within seven to ten business days from date of shipment (weekends and holidays excluded), please contact our Customer Service Team for further assistance. We ONLY ship via USPS to Alaska, Hawaii and APO/FPOs. We do not guarantee shipment dates or delivery dates. If you are at an APO address and this web site does not charge for shipping because you selected a UPS method we will convert the shipping method to USPS Priority Mail and charge for shipping (unless a free shipping special applies). If a package is delayed due to issues/problems with a carrier service (UPS, USPS, or Fed Ex) we will not refund your shipping (you will have to address the issue with the shipping company). In some cases we may ship an item via a different method than what you picked if our method will get it to you faster (i.e. shipping via USPS instead of UPS). UPS return labels (ARS) may only be used for the items indicated. If you use them for a different item/brand you will be charged for its use.
WE WILL DO ANYTHING POSSIBLE TO ASSIST MILITARY PERSONNEL ANYWHERE IN THE WORLD!! E-MAIL US IF YOU HAVE A SPECIAL NEED. WE WILL FIGURE OUT A WAY TO GET YOU WHAT YOU NEED!
UPS delayed shipping – no reimbursement
Exchanges / Free Shipping Offer /Free Item offers / Sale Priced items
Offers for free items are one per customer per offer per week. Customers have attempted to place several orders in an attempt in increase the amount of free promo items they would receive. We do not allow this practice. All free offers and free promo items are while supplies last. If we run out of a free promo item we are not obligated to provide it to you at a later time. If there is a problem with your free promotional item or free shipping you must report it within 30 days of shipment.
From time to time items will be offered for sale at a reduced price. Customers who bought any item prior to a sale do not have a right to the difference unless it is stated in the sale. It is our policy that sale prices only apply to new purchase. Sale prices do not apply to orders placed before the sale went into effect and we will not credit customers the difference in price between the sale price and the old price.
Coupons - For some items or combination of purchased items it may appear to the customer that multiple coupons (free shipping or a % or $ amount discount) could apply. We only allow ONE coupon code to be used per order (ie you get free shipping OR a discount, but not both). In some situations we may allow two coupons to be applied, but this would have to be pre-approved by a WorkBootsUSA.com, Inc customer service manager.
Some items on the site will be clearly labeled indicating they do not get free shipping as most other items in the same brand do. If you disregard this statement and attempt to apply an ineligible coupon to your order we will add shipping charges when we process your order. We will not contact you ahead of time.
Items offered to you in the checkout shopping cart at lower than normal prices DO NOT GET FREE PROMOTIONAL ITEMS OR FREE SHIPPING! It's pretty simple. If you pay the regular price for items then you get the free stuff. If you purchase items at the lower price offered in the shopping cart area (cross-sell offers) you do not get free stuff.
We recommend that if you choose to mail in your order, you should include payment via cashier's check or your credit card information. If you include a personal check as payment with your mail-in order, your order will not ship until your check has been deposited and cleared by the bank. This could cause a delay of your shipment for up to three weeks. Once the bank has cleared your personal check, you will receive an email confirmation from us regarding the processing and shipment of your order.
WorkBootsUSA.com Warranty Statement
At times we may offer an extended warranty for particular items. These offers will only cover the listed item(s). In all other cases the customer is responsible for dealing with the manufacturer directly on warranty issues.
WorkBootsUSA.com Policy Regarding Customers Entering Wrong Ship To Addresses, Ordering Incorrect Items, And Requesting Changes To Their Orders
WorkBootsUSA.com will not be responsible for errors made by customers entering wrong information. We will not reship the order for free, nor pay for the incorrect items to be shipped back to us. Items needing to be returned are subject to our Return Policy.
Please note that we at WorkBootsUSA.com do all that we can to accommodate the special requests that our customers have. That being said, there are times where orders are processed automatically before we are able to execute the comments that customers leave in their order during the checkout process. Please note that the comments will be handled as a request, and they may or may not be executed before the order is processed. Due to the large volume of orders we incur, customers will not be notified if we are unable to accommodate those requests. Please be aware that your comments will not be seen by shipping carriers and directions about delivery will not be followed.
** 2014 Labor Day Sale Terms and Conditions. - 10 Percent Coupons can be used as many times as you like and apply to all items in your order. - 25% and 50% coupons are sent to randomly selected customers and can only be used once per customer and have a maximum order size of $500. - All 2014 Labor Day Coupons will expire at the conclusion of the sale and must be used by 9/6/2014.